FAQ's
At AcousticMod, we believe that clarity is key — in both sound and service. This page is designed to give you quick answers and peace of mind. Whether you're exploring our products or managing a project, we’re here to support your journey toward acoustic excellence.
Product & Performance
Our acoustic panels aren’t just decorative — they’re engineered to deliver superior performance. Learn more about what makes our products stand out in both form and function.
What is the NRC (Noise Reduction Coefficient) of your panels?
Our Slat Wood Acoustic Wall Panels offer an NRC rating between 0.75 and 0.90, depending on installation type and spacing, ensuring effective sound absorption in diverse environments.
Are your panels suitable for both residential and commercial spaces?
Yes. Our products are engineered for high performance in both private living areas and high-traffic commercial environments such as offices, restaurants, and studios.
Do the panels meet fire safety standards?
Absolutely. All AcousticMod panels comply with ASTM E84 (Class A) fire rating standards, making them suitable for commercial use and code compliance.
Can your panels be used to reduce echo and reverb?
Definitely. Our felt-backed slat design effectively reduces echo and reverberation, improving speech clarity and acoustic comfort in any space.
Are the materials eco-friendly and safe?
Yes. We use sustainably sourced wood and OEKO-TEX certified acoustic felt, free from harmful chemicals, safe for indoor use.
Installation & Customization
From DIY setups to tailored finishes, our panels are designed with flexibility in mind. Explore installation guidance and customization options that fit your project.
Are the panels easy to install by non-professionals?
Yes. Each panel is designed for DIY-friendly installation using standard tools. We also provide detailed video and PDF guides for all product types.
Can panels be cut or modified on site?
Absolutely. Panels can be cut with basic woodworking tools to fit any wall size, corner, or shape.
Do you offer custom sizing or finishes?
Yes. For larger orders, we provide custom sizes, finishes, and color variations. Please contact our team for tailored solutions.
How are ceiling baffles mounted?
Ceiling baffles include secure suspension hardware and are lightweight enough for quick and safe ceiling installation.
Can your panels be installed over existing walls or surfaces?
Yes. Our panels are designed to be mounted on drywall, concrete, and even wooden surfaces with appropriate anchors.
Orders, Shipping & Compliance
We make ordering and delivery as seamless as our panels. Get answers to your questions about shipping, bulk requests, returns, and certifications.
Where do you ship from and how long does delivery take?
We ship directly from our U.S. warehouse. Orders are typically delivered within 3–7 business days depending on your location.
Do you provide fire and acoustic certification documents?
Yes. You can download ASTM E84 fire test results and acoustic lab reports from our technical resources section or request them by email.
Is bulk ordering available for commercial projects?
Absolutely. We work with architects and developers to fulfill volume orders, including full container shipments.
Can I return or exchange a panel if I’m not satisfied?
Yes. We offer a 30-day return policy for unused panels in original packaging. Custom orders are not eligible for return.
How can I request a quote for a large project?
You can use our “Request a Quote” form or contact our B2B team directly for personalized pricing and support.
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