Shipping policy

Shipping Policy

At AcousticMod, we are committed to providing fast and reliable shipping to ensure your orders reach you in the quickest time possible. Below is an overview of our shipping process and policies:

Processing Time

All orders are processed and shipped within 12 hours of confirmation.
Orders placed during weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

We offer multiple shipping options to suit your needs:

Standard Shipping: Delivery within 3-7 business days.
Express Shipping: Delivery within 1-3 business days.
International Shipping: Delivery times vary depending on the destination and customs clearance procedures.

Note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on the shipping method, destination, and order weight.
Free shipping may be available on orders over a specific value (check promotional details on our website).

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real time.
If you experience any issues with tracking, please contact our customer service team for assistance.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout.
AcousticMod is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
If you notice an error in your shipping information after placing an order, please contact us immediately to correct it.

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us within 48 hours of delivery with photos and details of the issue.
We will work with the carrier to resolve the problem and, if necessary, arrange for a replacement or refund.

International Shipping

Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country.
Delays caused by customs are beyond our control, but we will assist in providing the required documentation for a smooth clearance process.